Alcatraz Tickets Support | Help & Contact

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support@alcatraz-tickets.com

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We typically respond within 24 hours on business days.

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Frequently Asked Questions

Still Need Help?

Our team is happy to assist with any questions about your booking, tour options, accessibility needs, or anything else related to your Alcatraz visit.

Email us at support@alcatraz-tickets.com

Guided Tours LLC · 276 Fifth Avenue, Suite 704 · New York, NY 10001, USA

Support

Email Us

Response Time

Manage Booking

Quick Links

Frequently Asked Questions

How do I modify or cancel my booking?

What is your refund policy?

How soon will I receive my tickets after booking?

Where does the Alcatraz ferry depart from?

Is Alcatraz Island accessible for visitors with disabilities?

What should I bring on the tour?

Can I change my tour date?

What's the difference between Day, Night, and Behind the Scenes tours?

Are you the official Alcatraz ticket seller?

Still Need Help?